FAQ

Frequently Asked Questions

Unfortunately, we do not currently shampoo seats. We primarily handle lighter detailing tasks, which is pretty much everything up to shampooing/stain removal.

While we don’t include stain removal in our packages and can’t guarantee we will be able to get them out, we will try our best to remove small stains at your request.

All of our work is backed by our 200% Guarantee. This means that if you aren’t happy with the quality of your detail, we will come back and fix it at no charge. If you are still not happy and would not recommend us, then we will issue you a full refund!

Unfortunately, the material of truck beds are very rough on our equipment and it takes an exceptionally long time to clean them. For this reason, we do not clean the inside of truck beds. We do, however, clean all around them.

Because of our wash methods, we are unable to effectively clean thick layers of mud off the exterior. If your car has this and you would like a detail, please rinse it off your car prior to our arrival.

One of the ways we are able to keep prices so low is by primarily offering “light” detailing. If your vehicle has excess soilage (i.e. lots of spilled drinks, stuck food in cupholders), then we do have a $15 excess soilage fee to cover the extra time it takes to remove this.

Alternatively, we can clean the car to about 70% at no fee.

While it is helpful, removing your personal items is not necessary before a detail. We will move small items that are in the way in order to get you the deepest clean. However, larger items such as car seats may be worked around.

Because it takes much longer to vacuum out pet hair, we do charge a $15 fee to remove it. Otherwise, we can work around it at no fee.

Who are we?

AutoPro is owned by and employs skilled auto care professionals with previous experience in the automotive cleaning industry. We only staff the highest quality and most dedicated detailers.

What is our 200% Money-Back Guarantee?

If you're not content with your detailing, we'll come back and fix it for free! If you still think we did not do a good enough job to recommend to your friends, we'll refund your money.

Need help?

If you have any questions or concerns, please don't hesitate to contact us directly at our number, (602) 327-1434. Your satisfaction is the most important to us, we will be sure to get back to you as soon as we can!

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